Terms of Use
Last reviewed: 15 June 2026
These Terms of Use (“Terms”) govern your access to and use of the website at mjeservices.com.au (the “Website”), including any AI chatbot or automated assistant made available on the Website (the “Chatbot”).
In these Terms, “we”, “us” and “our” mean Tax7 T04 Pty Ltd trading as MJE Business Services. “You” and “your” mean any person who accesses or uses the Website or the Chatbot.
1. Acceptance of these Terms
By accessing or using the Website or the Chatbot, you agree to be bound by these Terms and by our Disclaimer and Privacy Policy. If you do not agree, you must not access or use the Website or the Chatbot. We may update these Terms from time to time (see clause 11); your continued use after changes are posted means you accept the updated Terms.
2. The Website provides general information only
The Website and the Chatbot provide general information only and do not provide personal taxation, accounting, financial or legal advice, and do not create any client, advisory or engagement relationship. The Disclaimer sets out important limits on the information provided and forms part of your agreement with us. You should read it carefully before relying on anything on the Website.
3. Permitted use of the Website
You may access and use the Website and the Chatbot for your own lawful, personal or internal business purposes, in accordance with these Terms. You must not:
- use the Website or Chatbot in any way that breaches any law or regulation, or infringes the rights of any person;
- use the Website or Chatbot for any unlawful, fraudulent, misleading, defamatory, harassing, abusive, obscene or otherwise objectionable purpose;
- copy, reproduce, republish, distribute, modify, adapt, frame, scrape, data-mine or commercially exploit any part of the Website or its content except as permitted in clause 4 or with our prior written consent;
- introduce any virus, malware, or other harmful code, or attempt to gain unauthorised access to the Website, the Chatbot, our systems, or any account, server or network connected to them;
- interfere with, disrupt, overload, attack, or impair the proper operation, integrity or security of the Website or the Chatbot (including by denial-of-service activity, automated bulk requests, or attempts to circumvent rate limits or access controls); or
- use any automated means (including bots, robots or scrapers) to access, monitor or copy the Website except for search-engine indexing permitted by our robots file.
4. Intellectual property and copyright
Unless otherwise stated, all content on the Website — including text, graphics, logos, images, layout, design, software and the compilation of all content — is owned by or licensed to us and is protected by copyright and other intellectual property laws under the Copyright Act 1968 (Cth) and other applicable laws. Copyright in original material subsists automatically and does not require registration in Australia.
You may view, download and print content from the Website for your own personal, non-commercial use, provided you do not remove or alter any copyright or other proprietary notices. All other use, reproduction, adaptation, communication to the public, or commercial exploitation of the content is prohibited without our prior written consent. The “MJE Business Services” name and trading name, and any logos and trade marks displayed on the Website, must not be used without our prior written consent.
5. User-submitted content and Chatbot inputs
The Website may let you submit information (for example, through enquiry forms or the Chatbot) (“User Content”). You are responsible for your User Content and you warrant that:
- you are entitled to provide it and it does not infringe any third party’s rights or breach any law; and
- it is not unlawful, misleading, defamatory, abusive, infringing or otherwise objectionable.
Do not submit sensitive data. Do not submit tax file numbers (TFNs), bank account details, passwords, government identifiers, or other sensitive personal or financial information through the Website or the Chatbot. Please use the secure channel we provide for that purpose — the Fedix Client Portal, which encrypts uploads in transit and at rest and limits access to your engagement team.
Licence to process. By submitting User Content, you grant us a non-exclusive, royalty-free licence to use, store, copy, process and (where applicable) transmit it to our service providers solely for the purpose of operating the Website, responding to your enquiry, providing and improving the Chatbot, and meeting our legal and regulatory obligations. We handle personal information in accordance with our Privacy Policy. The Chatbot is an automated assistant, may be inaccurate, is not a registered tax agent, and must not be relied on for advice (see the Disclaimer).
6. Third-party services
The Website may rely on, link to, or integrate third-party websites, tools or services (including hosting, analytics and AI/chatbot providers) that we do not control. We are not responsible for their content, availability, accuracy, products, services or privacy practices, and your use of them may be subject to their own terms. Where third-party processing of personal information is involved, this is addressed in our Privacy Policy.
7. Privacy
Our handling of personal information collected through the Website (including via forms and the Chatbot) is described in our Privacy Policy, which forms part of these Terms. Please review it before submitting any personal information.
8. Disclaimers and limitation of liability
The disclaimers and the limitation of liability set out in our Disclaimer apply to your use of the Website and the Chatbot and are incorporated into these Terms. In summary, and to the maximum extent permitted by law:
- the Website and Chatbot are provided “as is” and “as available”, without warranties of any kind; and
- we are not liable for any loss or damage arising from your access to, use of, or reliance on the Website, the Chatbot, or any content or response, whether in contract, tort (including negligence), statute or otherwise.
Australian Consumer Law -- non-excludable rights are preserved. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that applies to you under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other law, to the extent it cannot lawfully be excluded. The ACCC confirms that “the basic rights covered by consumer guarantees can’t be taken away by anything a business says or does”. Where we are permitted by law to limit our liability for failing to comply with a consumer guarantee, our liability is limited (at our option, so far as the law allows) to resupplying the relevant services or paying the cost of resupply, or, for goods, replacing or repairing them, supplying equivalent goods, or paying the cost of doing so.
9. Indemnity
To the maximum extent permitted by law, you agree to indemnify and hold us harmless from and against any claims, liabilities, losses, costs and expenses (including reasonable legal costs) arising out of or in connection with your breach of these Terms, your misuse of the Website or the Chatbot, or your User Content — except to the extent the claim or loss is caused by our own negligence or wrongful act, or relates to a right that cannot lawfully be excluded.
10. Suspension and termination
We may, at any time and without notice, suspend, restrict, withdraw or discontinue all or part of the Website or the Chatbot, or your access to them, including where we reasonably consider you have breached these Terms or where necessary to protect the security or integrity of our systems. Clauses that by their nature should survive termination (including clauses 4, 5, 8, 9, 12, 13, 14, 15, 16 and 18) survive.
11. Changes to these Terms
We may update these Terms at any time by posting the updated version on the Website. The version published on the Website at the time you access it applies to your use. The date these Terms were last reviewed appears at the top of this page. We encourage you to review these Terms periodically.
12. Severability
If any provision of these Terms is or becomes invalid, illegal or unenforceable, it is to be read down to the minimum extent necessary, or severed, and the remaining provisions continue in full force and effect.
13. No waiver
No failure or delay by us in exercising any right under these Terms operates as a waiver of that right, and no single or partial exercise of any right prevents any further exercise of it or of any other right. A waiver is only effective if given by us in writing.
14. Assignment
You may not assign, transfer or sub-contract any of your rights or obligations under these Terms without our prior written consent. We may assign or novate our rights and obligations under these Terms to a related entity or in connection with a sale or restructure of the practice, on notice to you; your rights under these Terms are not reduced by such an assignment.
15. Entire agreement
These Terms, together with our Disclaimer and Privacy Policy, constitute the entire agreement between you and us in relation to your access to and use of the Website and the Chatbot, and supersede any prior agreement, representation or understanding about that subject matter. They do not affect the terms of any separate written engagement you enter into with us for professional services, which prevail over these Terms to the extent of any inconsistency in relation to that engagement.
16. Governing law
These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts competent to hear appeals from them.
17. How to contact us
Tax7 T04 Pty Ltd (ACN 680 225 512) T/AS MJE Business Services, ABN 73 680 225 512, Registered Tax Agent No. 26313222
Suite 2, 29-33 Pitt St, Mortdale NSW 2223
Enquiries (including privacy): reception@mjeservices.com.au
Phone: (02) 9580 1167
See also our Privacy Policy and Disclaimer.